FAQs

How shall I make payment?

Click on the home button to navigate through the website. Browse through categories to explore and find what you are looking for.  Once you have been directed to the product you wish to purchase, fill in the form with your name, number & email address. Our fashion consultant will get back to you for further guidance and assistance.

Colours shown on the website are accurate or not?

We have made every possible effort to display the colours of the products accurately. However, the possibility of difference between the actual colour and the display colour might exist because of various types of displays.

How will I know if order is placed successfully?

You will receive a confirmation email/text message from Team Hafsaz.

Is my personal information kept private?

Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party without your consent.Comments, questions or requests related to our privacy policy are welcomed and should be addressed to our customer care.

Which countries does Hafsaz ship to?

Hafsaz ship worldwide.

Where is the physical store of Hafsaz?

Hafsazofficial.com is an online store. At the moment we do not have a physical store.

Can I cancel my order?

If you wish to cancel your order, get in touch with Customer Care within 12hrs with your order number. We can cancel it unless customised or Formal wear.