Any product bought from Hafsaz Official Atelier can be exchanged within 48 hours after delivery, provided it is still in its original condition, for one or more of the following reasons:
Please contact customer care by emailing hafsazofficial@gmail.com with your order number and the reason for exchange. Once the item is received at our warehouse, our customer care team will get back to you as soon as possible after inspection.
All shipping and handling costs must be paid by the customer.
If you ordered a bigger size or longer length, we’ve got you covered! Send the outfit back and we'll handle the alteration:
All shipping and handling costs must be borne by the customer.
We do not offer order cancellations after confirmation.
We strive to provide the best color match to what’s shown in our pictures. However, please note colors may differ slightly due to lighting in product photography or fabric dyes.
