Frequently Asked Question’s

Question How shall I make payment?
AnswerClick on the home button to navigate through the website. Browse through categories to explore and find what you are looking for.  Once you have been directed to the product you wish to purchase, fill in the form with your name, number & email address. Our fashion consultant will get back to you for further guidance and assistance.
Question Colours shown on the website are accurate or not?
AnswerWe have made every possible effort to display the colours of the products accurately. However, the possibility of difference between the actual colour and the display colour might exist because of various types of displays.
Question How will I know if order is placed successfully?
AnswerYou will receive a confirmation email/text message from Team Hafsaz.You can also view it under “My Orders” on your account’s dashboard.
Question Is my personal information kept private?
AnswerPlease be assured that your personal information is kept private and confidential, and at no point will we share it with a third party without your consent.
Comments, questions or requests related to our privacy policy are welcomed and should be addressed to our customer care.
Question Which countries does Hafsaz ship to?
AnswerHafsaz ship worldwide.
Question Where is the physical store of Hafsaz? is an online store. At the moment we do not have a physical store.
Question Can I cancel my order?
AnswerIf you wish to cancel your order, get in touch with Customer Care within 12hrs with your order number. We can cancel it unless customised or Formal wear.